Station 301 · Week of 2026-08-29

Boston Regional Office: Claims Workload

Pending claims

745

Backlog (>125 days)

98

% over 125 days

13.2%

Avg days pending

60.19 days

Completed FYTD

24,483

How Boston compares nationally

Nationwide, 11.1% of pending rating claims are in backlog and the average claim has been pending 62.4 days. At Boston, 13.2% of pending claims are in backlog, worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.

By special mission

Boston (station 301), week of 2026-08-29
Mission Pending Backlog Avg days pending Completed FYTD
All rating-bundle claims 745 98 60.19 24,483
Compensation 739 98 60.51 23,987
Benefits Delivery at Discharge 5 22.2 495

SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-09-08 · report through 2026-08-29

Next steps

The numbers, when they move

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