Station 328 · Week of 2026-06-06
Chicago Regional Office: Claims Workload
By Mario Bailey — U.S. Air Force veteran · current Air National Guard member. Data updated 2026-06-06.
Pending claims
1,643
Backlog (>125 days)
147
% over 125 days
8.9%
Avg days pending
54.28 days
Completed FYTD
30,388
How Chicago compares nationally
Nationwide, 12.0% of pending rating claims are in backlog and the average claim has been pending 65.4 days. At Chicago, 8.9% of pending claims are in backlog — better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 1,643 | 147 | 54.28 | 30,388 |
| Compensation | 1,607 | 147 | 55.21 | 29,830 |
| Benefits Delivery at Discharge | 35 | — | 13.03 | 558 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-06-10 · report through 2026-06-06
Next steps
- All regional offices and national trends
- Rating criteria by condition — know what the CFR requires before you file
- Combined rating calculator — what an added rating actually changes