Station 328 · Week of 2026-08-29
Chicago Regional Office: Claims Workload
By Mario Bailey, U.S. Air Force veteran · current Air National Guard member. Data updated 2026-08-29.
Pending claims
2,049
Backlog (>125 days)
167
% over 125 days
8.2%
Avg days pending
55.22 days
Completed FYTD
41,629
How Chicago compares nationally
Nationwide, 11.1% of pending rating claims are in backlog and the average claim has been pending 62.4 days. At Chicago, 8.2% of pending claims are in backlog, better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 2,049 | 167 | 55.22 | 41,629 |
| Compensation | 2,027 | 167 | 55.46 | 40,865 |
| Benefits Delivery at Discharge | 21 | – | 34.67 | 764 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-09-08 · report through 2026-08-29
Next steps
- All regional offices and national trends
- Rating criteria by condition, know what the CFR requires before you file
- Combined rating calculator, what an added rating actually changes