Station 325 · Week of 2026-06-06

Cleveland Regional Office: Claims Workload

Pending claims

3,128

Backlog (>125 days)

454

% over 125 days

14.5%

Avg days pending

67.56 days

Completed FYTD

53,574

How Cleveland compares nationally

Nationwide, 12.0% of pending rating claims are in backlog and the average claim has been pending 65.4 days. At Cleveland, 14.5% of pending claims are in backlog — worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.

By special mission

Cleveland (station 325), week of 2026-06-06
Mission Pending Backlog Avg days pending Completed FYTD
All rating-bundle claims 3,128 454 67.56 53,574
Compensation 3,067 452 68.54 52,714
Benefits Delivery at Discharge 61 2 18.77 860

SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-06-10 · report through 2026-06-06

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