Station 325 · Week of 2026-08-29
Cleveland Regional Office: Claims Workload
By Mario Bailey, U.S. Air Force veteran · current Air National Guard member. Data updated 2026-08-29.
Pending claims
2,869
Backlog (>125 days)
302
% over 125 days
10.5%
Avg days pending
58.12 days
Completed FYTD
72,785
How Cleveland compares nationally
Nationwide, 11.1% of pending rating claims are in backlog and the average claim has been pending 62.4 days. At Cleveland, 10.5% of pending claims are in backlog, better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 2,869 | 302 | 58.12 | 72,785 |
| Compensation | 2,833 | 300 | 58.27 | 71,600 |
| Benefits Delivery at Discharge | 35 | 2 | 47.06 | 1,185 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-09-08 · report through 2026-08-29
Next steps
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