Station 325 · Week of 2026-07-25
Cleveland Regional Office: Claims Workload
By Mario Bailey, U.S. Air Force veteran · current Air National Guard member. Data updated 2026-07-25.
Pending claims
3,196
Backlog (>125 days)
300
% over 125 days
9.4%
Avg days pending
63.43 days
Completed FYTD
64,468
How Cleveland compares nationally
Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. At Cleveland, 9.4% of pending claims are in backlog, better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 3,196 | 300 | 63.43 | 64,468 |
| Compensation | 3,158 | 300 | 63.8 | 63,436 |
| Benefits Delivery at Discharge | 38 | – | 32.55 | 1,032 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-07-28 · report through 2026-07-25
Next steps
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