Station 319 · Week of 2026-07-25
Columbia Regional Office: Claims Workload
By Mario Bailey, U.S. Air Force veteran · current Air National Guard member. Data updated 2026-07-25.
Pending claims
4,179
Backlog (>125 days)
381
% over 125 days
9.1%
Avg days pending
56.06 days
Completed FYTD
73,867
How Columbia compares nationally
Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. At Columbia, 9.1% of pending claims are in backlog, better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 4,179 | 381 | 56.06 | 73,867 |
| Compensation | 4,125 | 381 | 56.49 | 72,627 |
| Benefits Delivery at Discharge | 52 | – | 23.42 | 1,238 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-07-28 · report through 2026-07-25
Next steps
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