Station 384 · Week of 2026-07-25

Continental District Regional Office: Claims Workload

Pending claims

28,616

Backlog (>125 days)

2,556

% over 125 days

8.9%

Avg days pending

57.77 days

Completed FYTD

555,972

How Continental District compares nationally

Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. At Continental District, 8.9% of pending claims are in backlog, better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.

By special mission

Continental District (station 384), week of 2026-07-25
Mission Pending Backlog Avg days pending Completed FYTD
All rating-bundle claims 28,616 2,556 57.77 555,972
Compensation 28,101 2,524 57.95 537,136
Benefits Delivery at Discharge 296 13 41.18 9,011

SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-07-28 · report through 2026-07-25

Next steps

The numbers, when they move

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