Station 333 · Week of 2026-07-25

Des Moines Regional Office: Claims Workload

Pending claims

1,381

Backlog (>125 days)

84

% over 125 days

6.1%

Avg days pending

47.67 days

Completed FYTD

24,391

How Des Moines compares nationally

Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. At Des Moines, 6.1% of pending claims are in backlog, better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.

By special mission

Des Moines (station 333), week of 2026-07-25
Mission Pending Backlog Avg days pending Completed FYTD
All rating-bundle claims 1,381 84 47.67 24,391
Compensation 1,371 84 47.73 23,946
Benefits Delivery at Discharge 10 39.9 445

SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-07-28 · report through 2026-07-25

Next steps

The numbers, when they move

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