Station 308 · Week of 2026-07-25

Hartford Regional Office: Claims Workload

Pending claims

1,203

Backlog (>125 days)

105

% over 125 days

8.7%

Avg days pending

50.92 days

Completed FYTD

16,027

How Hartford compares nationally

Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. At Hartford, 8.7% of pending claims are in backlog, better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.

By special mission

Hartford (station 308), week of 2026-07-25
Mission Pending Backlog Avg days pending Completed FYTD
All rating-bundle claims 1,203 105 50.92 16,027
Compensation 1,177 105 51.46 15,782
Benefits Delivery at Discharge 26 26.54 245

SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-07-28 · report through 2026-07-25

Next steps

The numbers, when they move

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