Station 308 · Week of 2026-08-29

Hartford Regional Office: Claims Workload

Pending claims

1,036

Backlog (>125 days)

66

% over 125 days

6.4%

Avg days pending

47.63 days

Completed FYTD

17,792

How Hartford compares nationally

Nationwide, 11.1% of pending rating claims are in backlog and the average claim has been pending 62.4 days. At Hartford, 6.4% of pending claims are in backlog, better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.

By special mission

Hartford (station 308), week of 2026-08-29
Mission Pending Backlog Avg days pending Completed FYTD
All rating-bundle claims 1,036 66 47.63 17,792
Compensation 1,025 65 47.8 17,508
Benefits Delivery at Discharge 11 1 31.09 284

SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-09-08 · report through 2026-08-29

Next steps

The numbers, when they move

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