Station 308 · Week of 2026-07-25
Hartford Regional Office: Claims Workload
Pending claims
1,203
Backlog (>125 days)
105
% over 125 days
8.7%
Avg days pending
50.92 days
Completed FYTD
16,027
How Hartford compares nationally
Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. At Hartford, 8.7% of pending claims are in backlog, better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 1,203 | 105 | 50.92 | 16,027 |
| Compensation | 1,177 | 105 | 51.46 | 15,782 |
| Benefits Delivery at Discharge | 26 | – | 26.54 | 245 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-07-28 · report through 2026-07-25
Next steps
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