Station 362 · Week of 2026-07-25
Houston Regional Office: Claims Workload
By Mario Bailey, U.S. Air Force veteran · current Air National Guard member. Data updated 2026-07-25.
Pending claims
5,194
Backlog (>125 days)
441
% over 125 days
8.5%
Avg days pending
57.63 days
Completed FYTD
84,334
How Houston compares nationally
Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. At Houston, 8.5% of pending claims are in backlog, better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 5,194 | 441 | 57.63 | 84,334 |
| Compensation | 5,139 | 440 | 57.86 | 82,961 |
| Benefits Delivery at Discharge | 55 | 1 | 35.87 | 1,371 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-07-28 · report through 2026-07-25
Next steps
- All regional offices and national trends
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