Station 362 · Week of 2026-08-29
Houston Regional Office: Claims Workload
By Mario Bailey, U.S. Air Force veteran · current Air National Guard member. Data updated 2026-08-29.
Pending claims
5,190
Backlog (>125 days)
625
% over 125 days
12.0%
Avg days pending
60.57 days
Completed FYTD
95,691
How Houston compares nationally
Nationwide, 11.1% of pending rating claims are in backlog and the average claim has been pending 62.4 days. At Houston, 12.0% of pending claims are in backlog, worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 5,190 | 625 | 60.57 | 95,691 |
| Compensation | 5,119 | 622 | 60.95 | 94,116 |
| Benefits Delivery at Discharge | 69 | 3 | 33.96 | 1,573 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-09-08 · report through 2026-08-29
Next steps
- All regional offices and national trends
- Rating criteria by condition, know what the CFR requires before you file
- Combined rating calculator, what an added rating actually changes