Station 326 · Week of 2026-07-25
Indianapolis Regional Office: Claims Workload
Pending claims
1,147
Backlog (>125 days)
72
% over 125 days
6.3%
Avg days pending
50.39 days
Completed FYTD
31,580
How Indianapolis compares nationally
Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. At Indianapolis, 6.3% of pending claims are in backlog, better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 1,147 | 72 | 50.39 | 31,580 |
| Compensation | 1,117 | 71 | 50.58 | 30,982 |
| Benefits Delivery at Discharge | 26 | 1 | 38.31 | 592 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-07-28 · report through 2026-07-25
Next steps
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