Station 323 · Week of 2026-07-25
Jackson Regional Office: Claims Workload
By Mario Bailey, U.S. Air Force veteran · current Air National Guard member. Data updated 2026-07-25.
Pending claims
1,196
Backlog (>125 days)
182
% over 125 days
15.2%
Avg days pending
85.73 days
Completed FYTD
27,388
How Jackson compares nationally
Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. At Jackson, 15.2% of pending claims are in backlog, worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 1,196 | 182 | 85.73 | 27,388 |
| Compensation | 1,182 | 177 | 85.19 | 26,856 |
| Benefits Delivery at Discharge | 9 | 1 | 51.33 | 427 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-07-28 · report through 2026-07-25
Next steps
- All regional offices and national trends
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- Combined rating calculator, what an added rating actually changes