Station 323 · Week of 2026-06-06

Jackson Regional Office: Claims Workload

Pending claims

834

Backlog (>125 days)

186

% over 125 days

22.3%

Avg days pending

101.3 days

Completed FYTD

22,752

How Jackson compares nationally

Nationwide, 12.0% of pending rating claims are in backlog and the average claim has been pending 65.4 days. At Jackson, 22.3% of pending claims are in backlog — worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.

By special mission

Jackson (station 323), week of 2026-06-06
Mission Pending Backlog Avg days pending Completed FYTD
All rating-bundle claims 834 186 101.3 22,752
Compensation 811 182 102.17 22,317
Benefits Delivery at Discharge 20 2 41 347

SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-06-10 · report through 2026-06-06

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