Station 327 · Week of 2026-06-06

Louisville Regional Office: Claims Workload

Pending claims

2,365

Backlog (>125 days)

416

% over 125 days

17.6%

Avg days pending

81.42 days

Completed FYTD

35,438

How Louisville compares nationally

Nationwide, 12.0% of pending rating claims are in backlog and the average claim has been pending 65.4 days. At Louisville, 17.6% of pending claims are in backlog — worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.

By special mission

Louisville (station 327), week of 2026-06-06
Mission Pending Backlog Avg days pending Completed FYTD
All rating-bundle claims 2,365 416 81.42 35,438
Compensation 2,304 408 81.84 34,798
Benefits Delivery at Discharge 36 20.75 617

SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-06-10 · report through 2026-06-06

Next steps