Station 327 · Week of 2026-07-25
Louisville Regional Office: Claims Workload
Pending claims
2,396
Backlog (>125 days)
418
% over 125 days
17.4%
Avg days pending
84.81 days
Completed FYTD
42,932
How Louisville compares nationally
Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. At Louisville, 17.4% of pending claims are in backlog, worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 2,396 | 418 | 84.81 | 42,932 |
| Compensation | 2,351 | 414 | 85.4 | 42,155 |
| Benefits Delivery at Discharge | 28 | 1 | 34.14 | 753 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-07-28 · report through 2026-07-25
Next steps
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