Station 327 · Week of 2026-08-29
Louisville Regional Office: Claims Workload
Pending claims
2,466
Backlog (>125 days)
423
% over 125 days
17.2%
Avg days pending
77.77 days
Completed FYTD
48,510
How Louisville compares nationally
Nationwide, 11.1% of pending rating claims are in backlog and the average claim has been pending 62.4 days. At Louisville, 17.2% of pending claims are in backlog, worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 2,466 | 423 | 77.77 | 48,510 |
| Compensation | 2,409 | 414 | 77.49 | 47,626 |
| Benefits Delivery at Discharge | 27 | 1 | 48.22 | 856 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-09-08 · report through 2026-08-29
Next steps
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