Station 358 · Week of 2026-08-29
Manila Regional Office: Claims Workload
Pending claims
319
Backlog (>125 days)
17
% over 125 days
5.3%
Avg days pending
38.35 days
Completed FYTD
10,331
How Manila compares nationally
Nationwide, 11.1% of pending rating claims are in backlog and the average claim has been pending 62.4 days. At Manila, 5.3% of pending claims are in backlog, better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 319 | 17 | 38.35 | 10,331 |
| Compensation | 314 | 17 | 37.83 | 10,081 |
| Benefits Delivery at Discharge | 5 | – | 71.4 | 249 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-09-08 · report through 2026-08-29
Next steps
- All regional offices and national trends
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