Station 358 · Week of 2026-07-25
Manila Regional Office: Claims Workload
Pending claims
425
Backlog (>125 days)
49
% over 125 days
11.5%
Avg days pending
58.6 days
Completed FYTD
8,820
How Manila compares nationally
Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. At Manila, 11.5% of pending claims are in backlog, better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 425 | 49 | 58.6 | 8,820 |
| Compensation | 419 | 47 | 57.25 | 8,624 |
| Benefits Delivery at Discharge | 6 | 2 | 153.17 | 195 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-07-28 · report through 2026-07-25
Next steps
- All regional offices and national trends
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