Station 499 · Week of 2026-06-06
National Work Queue Regional Office: Claims Workload
By Mario Bailey — U.S. Air Force veteran · current Air National Guard member. Data updated 2026-06-06.
Pending claims
439,362
Backlog (>125 days)
56,962
% over 125 days
13.0%
Avg days pending
69.81 days
Completed FYTD
546
How National Work Queue compares nationally
Nationwide, 12.0% of pending rating claims are in backlog and the average claim has been pending 65.4 days. At National Work Queue, 13.0% of pending claims are in backlog — worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 439,362 | 56,962 | 69.81 | 546 |
| Compensation | 428,543 | 55,270 | 69.55 | 485 |
| Pension | 8,555 | 1,433 | 86.93 | 40 |
| Benefits Delivery at Discharge | 2,264 | 259 | 54.85 | — |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-06-10 · report through 2026-06-06
Next steps
- All regional offices and national trends
- Rating criteria by condition — know what the CFR requires before you file
- Combined rating calculator — what an added rating actually changes