Station 499 · Week of 2026-07-25
National Work Queue Regional Office: Claims Workload
By Mario Bailey, U.S. Air Force veteran · current Air National Guard member. Data updated 2026-07-25.
Pending claims
451,452
Backlog (>125 days)
55,317
% over 125 days
12.3%
Avg days pending
67.82 days
Completed FYTD
722
How National Work Queue compares nationally
Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. At National Work Queue, 12.3% of pending claims are in backlog, worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 451,452 | 55,317 | 67.82 | 722 |
| Compensation | 440,318 | 53,644 | 67.56 | 651 |
| Pension | 8,840 | 1,474 | 83.97 | 46 |
| Benefits Delivery at Discharge | 2,294 | 199 | 54.17 | – |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-07-28 · report through 2026-07-25
Next steps
- All regional offices and national trends
- Rating criteria by condition, know what the CFR requires before you file
- Combined rating calculator, what an added rating actually changes