Station 499 · Week of 2026-08-29
National Work Queue Regional Office: Claims Workload
By Mario Bailey, U.S. Air Force veteran · current Air National Guard member. Data updated 2026-08-29.
Pending claims
486,926
Backlog (>125 days)
55,515
% over 125 days
11.4%
Avg days pending
65.57 days
Completed FYTD
776
How National Work Queue compares nationally
Nationwide, 11.1% of pending rating claims are in backlog and the average claim has been pending 62.4 days. At National Work Queue, 11.4% of pending claims are in backlog, worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 486,926 | 55,515 | 65.57 | 776 |
| Compensation | 475,302 | 53,902 | 65.36 | 701 |
| Pension | 9,153 | 1,410 | 79.66 | 48 |
| Benefits Delivery at Discharge | 2,471 | 203 | 54.09 | – |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-09-08 · report through 2026-08-29
Next steps
- All regional offices and national trends
- Rating criteria by condition, know what the CFR requires before you file
- Combined rating calculator, what an added rating actually changes