Station 321 · Week of 2026-08-29
New Orleans Regional Office: Claims Workload
By Mario Bailey, U.S. Air Force veteran · current Air National Guard member. Data updated 2026-08-29.
Pending claims
1,539
Backlog (>125 days)
86
% over 125 days
5.6%
Avg days pending
43.91 days
Completed FYTD
28,358
How New Orleans compares nationally
Nationwide, 11.1% of pending rating claims are in backlog and the average claim has been pending 62.4 days. At New Orleans, 5.6% of pending claims are in backlog, better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 1,539 | 86 | 43.91 | 28,358 |
| Compensation | 1,515 | 84 | 44.08 | 27,915 |
| Benefits Delivery at Discharge | 23 | 2 | 34.22 | 443 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-09-08 · report through 2026-08-29
Next steps
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