Station 321 · Week of 2026-07-25
New Orleans Regional Office: Claims Workload
By Mario Bailey, U.S. Air Force veteran · current Air National Guard member. Data updated 2026-07-25.
Pending claims
1,668
Backlog (>125 days)
113
% over 125 days
6.8%
Avg days pending
45.94 days
Completed FYTD
25,090
How New Orleans compares nationally
Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. At New Orleans, 6.8% of pending claims are in backlog, better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 1,668 | 113 | 45.94 | 25,090 |
| Compensation | 1,654 | 113 | 45.96 | 24,696 |
| Benefits Delivery at Discharge | 13 | – | 43.08 | 394 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-07-28 · report through 2026-07-25
Next steps
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