Station 310 · Week of 2026-07-25

Philadelphia Regional Office: Claims Workload

Pending claims

4,788

Backlog (>125 days)

716

% over 125 days

15.0%

Avg days pending

69.54 days

Completed FYTD

91,952

How Philadelphia compares nationally

Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. At Philadelphia, 15.0% of pending claims are in backlog, worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.

By special mission

Philadelphia (station 310), week of 2026-07-25
Mission Pending Backlog Avg days pending Completed FYTD
All rating-bundle claims 4,788 716 69.54 91,952
Compensation 3,524 507 68.27 62,476
Pension 1,229 208 73.95 28,895
Benefits Delivery at Discharge 35 1 42.03 581

SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-07-28 · report through 2026-07-25

Next steps

The numbers, when they move

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