Station 310 · Week of 2026-08-29

Philadelphia Regional Office: Claims Workload

Pending claims

5,425

Backlog (>125 days)

688

% over 125 days

12.7%

Avg days pending

63.42 days

Completed FYTD

102,683

How Philadelphia compares nationally

Nationwide, 11.1% of pending rating claims are in backlog and the average claim has been pending 62.4 days. At Philadelphia, 12.7% of pending claims are in backlog, worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.

By special mission

Philadelphia (station 310), week of 2026-08-29
Mission Pending Backlog Avg days pending Completed FYTD
All rating-bundle claims 5,425 688 63.42 102,683
Compensation 3,657 416 58.83 70,202
Pension 1,736 271 71.99 31,812
Benefits Delivery at Discharge 32 1 121.84 669

SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-09-08 · report through 2026-08-29

Next steps

The numbers, when they move

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