Station 310 · Week of 2026-08-29
Philadelphia Regional Office: Claims Workload
Pending claims
5,425
Backlog (>125 days)
688
% over 125 days
12.7%
Avg days pending
63.42 days
Completed FYTD
102,683
How Philadelphia compares nationally
Nationwide, 11.1% of pending rating claims are in backlog and the average claim has been pending 62.4 days. At Philadelphia, 12.7% of pending claims are in backlog, worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 5,425 | 688 | 63.42 | 102,683 |
| Compensation | 3,657 | 416 | 58.83 | 70,202 |
| Pension | 1,736 | 271 | 71.99 | 31,812 |
| Benefits Delivery at Discharge | 32 | 1 | 121.84 | 669 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-09-08 · report through 2026-08-29
Next steps
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