Station 310 · Week of 2026-07-25
Philadelphia Regional Office: Claims Workload
Pending claims
4,788
Backlog (>125 days)
716
% over 125 days
15.0%
Avg days pending
69.54 days
Completed FYTD
91,952
How Philadelphia compares nationally
Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. At Philadelphia, 15.0% of pending claims are in backlog, worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 4,788 | 716 | 69.54 | 91,952 |
| Compensation | 3,524 | 507 | 68.27 | 62,476 |
| Pension | 1,229 | 208 | 73.95 | 28,895 |
| Benefits Delivery at Discharge | 35 | 1 | 42.03 | 581 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-07-28 · report through 2026-07-25
Next steps
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