Station 345 · Week of 2026-06-06
Phoenix Regional Office: Claims Workload
By Mario Bailey — U.S. Air Force veteran · current Air National Guard member. Data updated 2026-06-06.
Pending claims
2,553
Backlog (>125 days)
194
% over 125 days
7.6%
Avg days pending
51.91 days
Completed FYTD
55,105
How Phoenix compares nationally
Nationwide, 12.0% of pending rating claims are in backlog and the average claim has been pending 65.4 days. At Phoenix, 7.6% of pending claims are in backlog — better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 2,553 | 194 | 51.91 | 55,105 |
| Compensation | 2,501 | 194 | 52.62 | 54,229 |
| Benefits Delivery at Discharge | 51 | — | 16.98 | 876 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-06-10 · report through 2026-06-06
Next steps
- All regional offices and national trends
- Rating criteria by condition — know what the CFR requires before you file
- Combined rating calculator — what an added rating actually changes