Station 348 · Week of 2026-08-29
Portland Regional Office: Claims Workload
Pending claims
1,369
Backlog (>125 days)
78
% over 125 days
5.7%
Avg days pending
45.24 days
Completed FYTD
23,685
How Portland compares nationally
Nationwide, 11.1% of pending rating claims are in backlog and the average claim has been pending 62.4 days. At Portland, 5.7% of pending claims are in backlog, better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 1,369 | 78 | 45.24 | 23,685 |
| Compensation | 1,363 | 78 | 45.38 | 23,303 |
| Benefits Delivery at Discharge | 5 | – | 16.4 | 382 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-09-08 · report through 2026-08-29
Next steps
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