Station 304 · Week of 2026-07-25
Providence Regional Office: Claims Workload
Pending claims
3,778
Backlog (>125 days)
282
% over 125 days
7.5%
Avg days pending
53.87 days
Completed FYTD
41,256
How Providence compares nationally
Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. At Providence, 7.5% of pending claims are in backlog, better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 3,778 | 282 | 53.87 | 41,256 |
| Compensation | 3,754 | 280 | 53.95 | 40,794 |
| Benefits Delivery at Discharge | 24 | 2 | 41.58 | 462 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-07-28 · report through 2026-07-25
Next steps
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