Station 304 · Week of 2026-08-29
Providence Regional Office: Claims Workload
Pending claims
2,990
Backlog (>125 days)
317
% over 125 days
10.6%
Avg days pending
53.17 days
Completed FYTD
47,258
How Providence compares nationally
Nationwide, 11.1% of pending rating claims are in backlog and the average claim has been pending 62.4 days. At Providence, 10.6% of pending claims are in backlog, better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 2,990 | 317 | 53.17 | 47,258 |
| Compensation | 2,977 | 317 | 53.22 | 46,724 |
| Benefits Delivery at Discharge | 13 | – | 42.15 | 534 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-09-08 · report through 2026-08-29
Next steps
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