Station 354 · Week of 2026-08-29

Reno Regional Office: Claims Workload

Pending claims

536

Backlog (>125 days)

49

% over 125 days

9.1%

Avg days pending

51.76 days

Completed FYTD

20,264

How Reno compares nationally

Nationwide, 11.1% of pending rating claims are in backlog and the average claim has been pending 62.4 days. At Reno, 9.1% of pending claims are in backlog, better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.

By special mission

Reno (station 354), week of 2026-08-29
Mission Pending Backlog Avg days pending Completed FYTD
All rating-bundle claims 536 49 51.76 20,264
Compensation 522 49 52.73 19,849
Benefits Delivery at Discharge 12 17.58 413

SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-09-08 · report through 2026-08-29

Next steps

The numbers, when they move

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