Station 354 · Week of 2026-07-25

Reno Regional Office: Claims Workload

Pending claims

646

Backlog (>125 days)

49

% over 125 days

7.6%

Avg days pending

51.04 days

Completed FYTD

17,675

How Reno compares nationally

Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. At Reno, 7.6% of pending claims are in backlog, better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.

By special mission

Reno (station 354), week of 2026-07-25
Mission Pending Backlog Avg days pending Completed FYTD
All rating-bundle claims 646 49 51.04 17,675
Compensation 636 49 51.61 17,316
Benefits Delivery at Discharge 10 14.5 357

SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-07-28 · report through 2026-07-25

Next steps

The numbers, when they move

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