Station 314 · Week of 2026-07-25
Roanoke Regional Office: Claims Workload
By Mario Bailey, U.S. Air Force veteran · current Air National Guard member. Data updated 2026-07-25.
Pending claims
3,624
Backlog (>125 days)
960
% over 125 days
26.5%
Avg days pending
87.63 days
Completed FYTD
43,670
How Roanoke compares nationally
Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. At Roanoke, 26.5% of pending claims are in backlog, worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 3,624 | 960 | 87.63 | 43,670 |
| Compensation | 3,586 | 960 | 88.31 | 41,533 |
| Benefits Delivery at Discharge | 38 | – | 23.92 | 2,136 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-07-28 · report through 2026-07-25
Next steps
- All regional offices and national trends
- Rating criteria by condition, know what the CFR requires before you file
- Combined rating calculator, what an added rating actually changes