Station 314 · Week of 2026-06-06
Roanoke Regional Office: Claims Workload
By Mario Bailey — U.S. Air Force veteran · current Air National Guard member. Data updated 2026-06-06.
Pending claims
3,407
Backlog (>125 days)
426
% over 125 days
12.5%
Avg days pending
59.75 days
Completed FYTD
35,461
How Roanoke compares nationally
Nationwide, 12.0% of pending rating claims are in backlog and the average claim has been pending 65.4 days. At Roanoke, 12.5% of pending claims are in backlog — worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 3,407 | 426 | 59.75 | 35,461 |
| Compensation | 3,333 | 424 | 60.47 | 33,542 |
| Benefits Delivery at Discharge | 74 | 2 | 27.66 | 1,918 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-06-10 · report through 2026-06-06
Next steps
- All regional offices and national trends
- Rating criteria by condition — know what the CFR requires before you file
- Combined rating calculator — what an added rating actually changes