Station 314 · Week of 2026-08-29
Roanoke Regional Office: Claims Workload
By Mario Bailey, U.S. Air Force veteran · current Air National Guard member. Data updated 2026-08-29.
Pending claims
3,313
Backlog (>125 days)
728
% over 125 days
22.0%
Avg days pending
77.61 days
Completed FYTD
49,719
How Roanoke compares nationally
Nationwide, 11.1% of pending rating claims are in backlog and the average claim has been pending 62.4 days. At Roanoke, 22.0% of pending claims are in backlog, worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 3,313 | 728 | 77.61 | 49,719 |
| Compensation | 3,261 | 723 | 77.91 | 47,424 |
| Benefits Delivery at Discharge | 51 | 5 | 59.75 | 2,294 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-09-08 · report through 2026-08-29
Next steps
- All regional offices and national trends
- Rating criteria by condition, know what the CFR requires before you file
- Combined rating calculator, what an added rating actually changes