Station 355 · Week of 2026-08-29
San Juan Regional Office: Claims Workload
By Mario Bailey, U.S. Air Force veteran · current Air National Guard member. Data updated 2026-08-29.
Pending claims
5,900
Backlog (>125 days)
1,547
% over 125 days
26.2%
Avg days pending
102.63 days
Completed FYTD
82,672
How San Juan compares nationally
Nationwide, 11.1% of pending rating claims are in backlog and the average claim has been pending 62.4 days. At San Juan, 26.2% of pending claims are in backlog, worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 5,900 | 1,547 | 102.63 | 82,672 |
| Compensation | 5,779 | 1,537 | 103.51 | 80,057 |
| Benefits Delivery at Discharge | 121 | 10 | 60.31 | 2,615 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-09-08 · report through 2026-08-29
Next steps
- All regional offices and national trends
- Rating criteria by condition, know what the CFR requires before you file
- Combined rating calculator, what an added rating actually changes