Station 355 · Week of 2026-07-25
San Juan Regional Office: Claims Workload
By Mario Bailey, U.S. Air Force veteran · current Air National Guard member. Data updated 2026-07-25.
Pending claims
5,875
Backlog (>125 days)
1,520
% over 125 days
25.9%
Avg days pending
102.43 days
Completed FYTD
73,637
How San Juan compares nationally
Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. At San Juan, 25.9% of pending claims are in backlog, worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 5,875 | 1,520 | 102.43 | 73,637 |
| Compensation | 5,747 | 1,505 | 103.19 | 71,453 |
| Benefits Delivery at Discharge | 127 | 15 | 68.56 | 2,184 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-07-28 · report through 2026-07-25
Next steps
- All regional offices and national trends
- Rating criteria by condition, know what the CFR requires before you file
- Combined rating calculator, what an added rating actually changes