Station 355 · Week of 2026-06-06
San Juan Regional Office: Claims Workload
By Mario Bailey — U.S. Air Force veteran · current Air National Guard member. Data updated 2026-06-06.
Pending claims
6,198
Backlog (>125 days)
2,191
% over 125 days
35.4%
Avg days pending
121.92 days
Completed FYTD
61,067
How San Juan compares nationally
Nationwide, 12.0% of pending rating claims are in backlog and the average claim has been pending 65.4 days. At San Juan, 35.4% of pending claims are in backlog — worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 6,198 | 2,191 | 121.92 | 61,067 |
| Compensation | 6,001 | 2,174 | 124.81 | 59,454 |
| Benefits Delivery at Discharge | 197 | 17 | 33.87 | 1,613 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-06-10 · report through 2026-06-06
Next steps
- All regional offices and national trends
- Rating criteria by condition — know what the CFR requires before you file
- Combined rating calculator — what an added rating actually changes