Station 331 · Week of 2026-08-29

St. Louis Regional Office: Claims Workload

Pending claims

2,921

Backlog (>125 days)

308

% over 125 days

10.5%

Avg days pending

55.3 days

Completed FYTD

64,898

How St. Louis compares nationally

Nationwide, 11.1% of pending rating claims are in backlog and the average claim has been pending 62.4 days. At St. Louis, 10.5% of pending claims are in backlog, better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.

By special mission

St. Louis (station 331), week of 2026-08-29
Mission Pending Backlog Avg days pending Completed FYTD
All rating-bundle claims 2,921 308 55.3 64,898
Compensation 2,896 304 55.24 63,812
Benefits Delivery at Discharge 24 4 62.13 1,085

SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-09-08 · report through 2026-08-29

Next steps

The numbers, when they move

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