Station 331 · Week of 2026-08-29
St. Louis Regional Office: Claims Workload
Pending claims
2,921
Backlog (>125 days)
308
% over 125 days
10.5%
Avg days pending
55.3 days
Completed FYTD
64,898
How St. Louis compares nationally
Nationwide, 11.1% of pending rating claims are in backlog and the average claim has been pending 62.4 days. At St. Louis, 10.5% of pending claims are in backlog, better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 2,921 | 308 | 55.3 | 64,898 |
| Compensation | 2,896 | 304 | 55.24 | 63,812 |
| Benefits Delivery at Discharge | 24 | 4 | 62.13 | 1,085 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-09-08 · report through 2026-08-29
Next steps
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