State data · week of 2026-07-25
Massachusetts: VA Claims Backlog
Claims filed by veterans with a Massachusetts address, how many are pending, how many have crossed VA's 125-day backlog line, and how fast they're moving. Refreshed weekly from VBA's own workbook.
Pending claims
6,189
Backlog (>125 days)
797
% over 125 days
12.9%
Avg days pending
68.9 days
Completed FYTD
25,095
How Massachusetts compares nationally
Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. For Massachusetts veterans, 12.9% of pending claims are in backlog, a larger share than the national figure. State is based on the address on the claim; the National Work Queue means the office working a claim may be anywhere in the country.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| Benefits Delivery at Discharge | 28 | – | 42.5 | 293 |
| All rating-bundle claims | 6,189 | 797 | 68.9 | 25,095 |
| Compensation | 6,045 | 777 | 68.56 | 23,841 |
| Pension | 116 | 20 | 93.39 | 961 |
SOURCE: VBA Monday Morning Workload Report (state view) · retrieved 2026-07-28 · report through 2026-07-25