State data · week of 2026-07-25
Puerto Rico: VA Claims Backlog
Claims filed by veterans with a Puerto Rico address, how many are pending, how many have crossed VA's 125-day backlog line, and how fast they're moving. Refreshed weekly from VBA's own workbook.
Pending claims
4,042
Backlog (>125 days)
428
% over 125 days
10.6%
Avg days pending
63.38 days
Completed FYTD
20,472
How Puerto Rico compares nationally
Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. For Puerto Rico veterans, 10.6% of pending claims are in backlog, a smaller share than the national figure. State is based on the address on the claim; the National Work Queue means the office working a claim may be anywhere in the country.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| Benefits Delivery at Discharge | 23 | 2 | 52.48 | 144 |
| All rating-bundle claims | 4,042 | 428 | 63.38 | 20,472 |
| Compensation | 3,901 | 406 | 61.95 | 19,473 |
| Pension | 118 | 20 | 112.58 | 855 |
SOURCE: VBA Monday Morning Workload Report (state view) · retrieved 2026-07-28 · report through 2026-07-25