Station 349 · Week of 2026-07-25
Waco Regional Office: Claims Workload
By Mario Bailey, U.S. Air Force veteran · current Air National Guard member. Data updated 2026-07-25.
Pending claims
7,852
Backlog (>125 days)
821
% over 125 days
10.5%
Avg days pending
60.76 days
Completed FYTD
161,843
How Waco compares nationally
Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. At Waco, 10.5% of pending claims are in backlog, better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 7,852 | 821 | 60.76 | 161,843 |
| Compensation | 7,760 | 820 | 61.15 | 159,169 |
| Benefits Delivery at Discharge | 90 | 1 | 27.98 | 2,669 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-07-28 · report through 2026-07-25
Next steps
- All regional offices and national trends
- Rating criteria by condition, know what the CFR requires before you file
- Combined rating calculator, what an added rating actually changes