Station 349 · Week of 2026-06-06
Waco Regional Office: Claims Workload
By Mario Bailey — U.S. Air Force veteran · current Air National Guard member. Data updated 2026-06-06.
Pending claims
7,368
Backlog (>125 days)
640
% over 125 days
8.7%
Avg days pending
66.43 days
Completed FYTD
135,411
How Waco compares nationally
Nationwide, 12.0% of pending rating claims are in backlog and the average claim has been pending 65.4 days. At Waco, 8.7% of pending claims are in backlog — better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 7,368 | 640 | 66.43 | 135,411 |
| Compensation | 7,271 | 636 | 66.93 | 133,180 |
| Benefits Delivery at Discharge | 96 | 4 | 29.19 | 2,226 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-06-10 · report through 2026-06-06
Next steps
- All regional offices and national trends
- Rating criteria by condition — know what the CFR requires before you file
- Combined rating calculator — what an added rating actually changes