Station 349 · Week of 2026-08-29
Waco Regional Office: Claims Workload
By Mario Bailey, U.S. Air Force veteran · current Air National Guard member. Data updated 2026-08-29.
Pending claims
7,138
Backlog (>125 days)
837
% over 125 days
11.7%
Avg days pending
58.84 days
Completed FYTD
181,944
How Waco compares nationally
Nationwide, 11.1% of pending rating claims are in backlog and the average claim has been pending 62.4 days. At Waco, 11.7% of pending claims are in backlog, worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 7,138 | 837 | 58.84 | 181,944 |
| Compensation | 7,078 | 836 | 59.07 | 178,864 |
| Benefits Delivery at Discharge | 59 | 1 | 32.51 | 3,075 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-09-08 · report through 2026-08-29
Next steps
- All regional offices and national trends
- Rating criteria by condition, know what the CFR requires before you file
- Combined rating calculator, what an added rating actually changes