Station 405 · Week of 2026-07-25
White River Junction Regional Office: Claims Workload
By Mario Bailey, U.S. Air Force veteran · current Air National Guard member. Data updated 2026-07-25.
Pending claims
197
Backlog (>125 days)
31
% over 125 days
15.7%
Avg days pending
63.61 days
Completed FYTD
2,555
How White River Junction compares nationally
Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. At White River Junction, 15.7% of pending claims are in backlog, worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 197 | 31 | 63.61 | 2,555 |
| Compensation | 196 | 31 | 63.81 | 2,522 |
| Benefits Delivery at Discharge | 1 | – | 25 | 33 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-07-28 · report through 2026-07-25
Next steps
- All regional offices and national trends
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