Station 460 · Week of 2026-08-29
Wilmington Regional Office: Claims Workload
Pending claims
219
Backlog (>125 days)
35
% over 125 days
16.0%
Avg days pending
67.05 days
Completed FYTD
3,646
How Wilmington compares nationally
Nationwide, 11.1% of pending rating claims are in backlog and the average claim has been pending 62.4 days. At Wilmington, 16.0% of pending claims are in backlog, worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 219 | 35 | 67.05 | 3,646 |
| Compensation | 217 | 35 | 67.45 | 3,585 |
| Benefits Delivery at Discharge | 1 | – | 29 | 61 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-09-08 · report through 2026-08-29
Next steps
- All regional offices and national trends
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