Station 460 · Week of 2026-07-25

Wilmington Regional Office: Claims Workload

Pending claims

225

Backlog (>125 days)

29

% over 125 days

12.9%

Avg days pending

66.34 days

Completed FYTD

3,263

How Wilmington compares nationally

Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. At Wilmington, 12.9% of pending claims are in backlog, worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.

By special mission

Wilmington (station 460), week of 2026-07-25
Mission Pending Backlog Avg days pending Completed FYTD
All rating-bundle claims 225 29 66.34 3,263
Compensation 224 29 66.6 3,204
Benefits Delivery at Discharge 1 7 59

SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-07-28 · report through 2026-07-25

Next steps

The numbers, when they move

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