Station 460 · Week of 2026-07-25
Wilmington Regional Office: Claims Workload
Pending claims
225
Backlog (>125 days)
29
% over 125 days
12.9%
Avg days pending
66.34 days
Completed FYTD
3,263
How Wilmington compares nationally
Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. At Wilmington, 12.9% of pending claims are in backlog, worse than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 225 | 29 | 66.34 | 3,263 |
| Compensation | 224 | 29 | 66.6 | 3,204 |
| Benefits Delivery at Discharge | 1 | – | 7 | 59 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-07-28 · report through 2026-07-25
Next steps
- All regional offices and national trends
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