Station 318 · Week of 2026-08-29
Winston-Salem Regional Office: Claims Workload
By Mario Bailey, U.S. Air Force veteran · current Air National Guard member. Data updated 2026-08-29.
Pending claims
5,823
Backlog (>125 days)
587
% over 125 days
10.1%
Avg days pending
56.39 days
Completed FYTD
135,701
How Winston-Salem compares nationally
Nationwide, 11.1% of pending rating claims are in backlog and the average claim has been pending 62.4 days. At Winston-Salem, 10.1% of pending claims are in backlog, better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 5,823 | 587 | 56.39 | 135,701 |
| Compensation | 5,759 | 585 | 56.59 | 133,416 |
| Benefits Delivery at Discharge | 62 | 2 | 40.06 | 2,284 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-09-08 · report through 2026-08-29
Next steps
- All regional offices and national trends
- Rating criteria by condition, know what the CFR requires before you file
- Combined rating calculator, what an added rating actually changes