Station 318 · Week of 2026-07-25
Winston-Salem Regional Office: Claims Workload
By Mario Bailey, U.S. Air Force veteran · current Air National Guard member. Data updated 2026-07-25.
Pending claims
6,471
Backlog (>125 days)
496
% over 125 days
7.7%
Avg days pending
55.72 days
Completed FYTD
120,184
How Winston-Salem compares nationally
Nationwide, 11.6% of pending rating claims are in backlog and the average claim has been pending 64.5 days. At Winston-Salem, 7.7% of pending claims are in backlog, better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 6,471 | 496 | 55.72 | 120,184 |
| Compensation | 6,397 | 494 | 56.02 | 118,173 |
| Benefits Delivery at Discharge | 74 | 2 | 29.82 | 2,010 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-07-28 · report through 2026-07-25
Next steps
- All regional offices and national trends
- Rating criteria by condition, know what the CFR requires before you file
- Combined rating calculator, what an added rating actually changes