Station 318 · Week of 2026-06-06
Winston-Salem Regional Office: Claims Workload
By Mario Bailey — U.S. Air Force veteran · current Air National Guard member. Data updated 2026-06-06.
Pending claims
5,912
Backlog (>125 days)
554
% over 125 days
9.4%
Avg days pending
53.49 days
Completed FYTD
99,242
How Winston-Salem compares nationally
Nationwide, 12.0% of pending rating claims are in backlog and the average claim has been pending 65.4 days. At Winston-Salem, 9.4% of pending claims are in backlog — better than the national share. Claims are routed through the National Work Queue, so where a claim is worked doesn't strictly follow where the veteran lives.
By special mission
| Mission | Pending | Backlog | Avg days pending | Completed FYTD |
|---|---|---|---|---|
| All rating-bundle claims | 5,912 | 554 | 53.49 | 99,242 |
| Compensation | 5,827 | 547 | 53.75 | 97,605 |
| Benefits Delivery at Discharge | 83 | 7 | 36.86 | 1,636 |
SOURCE: VBA Monday Morning Workload Report (station of jurisdiction view) · retrieved 2026-06-10 · report through 2026-06-06
Next steps
- All regional offices and national trends
- Rating criteria by condition — know what the CFR requires before you file
- Combined rating calculator — what an added rating actually changes